FIRST. Objective and scope of application.
The objective of the following conditions is the control for the acquisitions of the products by the buyer clients for the procedures made through the page www.climax21.com
All users have the possibility to consult the products and, where appropriate, place all their orders through the website www.climax21.com
For this we have established an online platform in which all the relevant aspects of the products offered through it will be detailed, as well as the legal requirements legally necessary for their acquisition.
Climax21.com will confirm your order by sending an email to the address indicated during the purchase process.
SECOND: Responsibilities on the part of the buyer client.
The buyer client assumes knowing the data and characteristics of the products involved, and agrees with the information provided by the portal. Therefore declares the following:
1º- This is a person of legal age in accordance with current legislation.
2º- You are authorized to use the account, card or payment method provided to make the purchase.
3rd- Affirms that you know and consent to the receipt of the product in the place indicated during the purchase process in the store.
4th- The data that have been reported during the process are correct and you are aware of the specific information of the products.
THIRD: Forms of payment and orders.
You can make your payments through bank transfer or credit/debit card.
Orders will always be paid in advance. These will remain the property of the supplier until the moment in which the full payment of the price has been made.
Canalecorp.com reserves the right to modify its prices at any time, although the products will be invoiced based on the rates in force at the time of order registration.
Canalecorp.com reserves the right to reject an order from any member with whom it has a dispute.
FOURTH: Means of shipment to the client.
After completing the purchase process through the web, the order will be processed and sent by a transport company, currently T.N.T.
We will provide you with a link so you can track your order online.
It is the customer himself who must provide his data correctly, so that delivery can be made efficiently. In another case, if extra expenses are incurred during the delivery process, these will be borne by the buyer client.
We are not responsible for damage to your package after shipment, but we do our best to protect all fragile items.
FIFTH: shipping costs
Peninsula - Parts paid for orders over € 110 plus VAT. - Orders less than this amount, the postage is € 6.00 plus VAT.
Balearic Islands - Parts paid for orders over € 300 plus VAT. - Orders less than this amount, the shipping costs are € 13.50 plus VAT.
Canarian Archipelago, orders outside of Spain and special transports consult.
SIXTH: Delivery times.
Peninsula: 24/48 hours from receipt of payment for the merchandise.
Balearic Islands: 48/72 hours from receipt of payment for the merchandise.
For shipments to the Canary Islands and International consult.
You should note that packages are not sent, Saturdays, Sundays or holidays.
In order for your shipments to be delivered correctly, make sure that the address and mobile phone number of your order are correct. otherwise, we are not responsible for the delay in the delivery of the same.
SEVENTH: Returns.
The return of defective merchandise will only be accepted and within a maximum period of 7 working days from receipt of the same.
If upon receipt of the merchandise it is observed that the product has a defect, it will be exchanged for the same item in perfect condition. If there is no stock at that time, the defective item will be credited.
In order to exchange the item, it is necessary that you send it to us with the original packaging. No product that is tampered with, broken or has been used will be changed for reasons of hygiene and public health (Paragraph 3, article 45 of the Retail Trade Law).
We would appreciate if you could contact us through the mail admin@climax21.com before sending any package.
EIGHTH: Vigor of these conditions.
Canalecorp.com reserves the right to modify and / or update these conditions without the need to transmit a prior notice or have to provide deadlines for their validity.
NINTH: Security and protection of buyers.
Payments for purchases at nachovidalshop.com are made through Redsys (BBVA's official payment channel) and PayPal, with all encryption and data transfer security systems through the SSL protocol, so the buyer will enjoy at all times with the protection of these channels.
Information regarding orders, delivery times, returns and other conditions will be found in the "SHIPPING" section.